Successful models for innovation and improving customer experiences like Design Thinking and Agile have in common that they help us focus on bringing Business Value in smaller steps. Customer Satisfaction is reached much faster with 10 significant improvements within a year, than with 1 major change after a year.
There is a hidden risk in these approaches which can become a significant business risk. With the focus on market demand and customer satisfaction, and the incentive to search positive feedback throughout the entire lifecycle, we are preprogrammed to lose sight of the Big Picture.
In Digital Transformation and Continuous Improvement, we need to cultivate Critical Thinking as part of our culture and prioritize mitigating the findings. RED TEAM Business Management creates the mindset and the skillset to remain constructively critical while we move forward.
This course is intended for companies and organizations which have implement Agile and Design Thinking teams and processes or intend to start with it.
RED TEAM Business Management is available in 3 levels: Starter, Intermediate and Expert.
With 30 years hands-on experience as Executive, Coach and Consultant, Dr. ir Johannes Drooghaag delivers courses that focus on the Human Element in our connected and digital driven Business World.
Customers of Training and Education modules by Dr. ir Johannes Drooghaag include multinational corporations and small & medium enterprises. Even startups enjoy learning before failing.
Each 2-hours course module is delivered conveniently by Dr. ir Johannes Drooghaag through video conference. These courses are an exclusive B2B offering and can only be booked for by companies and organizations.
Included in each course module are a digital set of training materials and personalized certificate of completion for each participant.