TRAINING: Digital Inclusion - Creating a digital experience for all of us, not just for some of us!

TRAINING: Digital Inclusion – Creating a digital experience for all of us, not just for some of us!

2 billion people are in need of assistance due to some form of disability. Some of these disabilities are visible and the needed assistance can even appear to be easily understood. Appear to be easily understood since the actual need for assistance can only be determined by understanding both the challenges and solutions.

Other disabilities are even entirely unseen for the majority of us. That can be because an individual appears to be functioning as what is considered to be normal, or because an individual is not willing to identify as disabled.

In our connected society we own the responsibility to enable every individual to enjoy our products and services. Are we providing inclusive cyber secure solutions and how can we increase our own awareness? Can we even figure that out ourselves without living experience?

There are many questions to be answered and not enough reliable answers available. But there is a lesson to be learned from the successes of Digital Transformation and Customer Experience: we can achieve rapid improvements by focusing on our customers. That does however require us to focus on all our customers and not just on those customers where we believe that we can score the “low hanging fruits”.

Embrace the largest pool of talent and potential customers by embracing Digital Inclusion!

Objectives and Outcome:

This training module will provide your organization the right skillset and mindset to ask the right questions and find the right answers.

See all training modules by Dr. ir Johannes Drooghaag

About Dr. ir Johannes Drooghaag

Dr. ir Johannes Drooghaag, commonly known as JD, started his career in Applied Information Technology and quickly realized that the development and complexity of technology outpaces the development of our understanding of technology.

Working based on the principal that we don’t have to understand the bits and bytes to use technology, but we must understand how to use it optimal and secure, Johannes developed a wide range of consulting services, training programs, keynotes and workshops to allow people and organizations to do just that: embrace technology in the optimal and secure way. The Human Element in Cyber Security, The Human Element in Agile and Cyber Security for Road Warriors (and Couch Potatoes) are examples of these programs.

Working as consultant, trainer and speaker with clients and partners around the globe, the mission is crystal clear. Bridge the gap between what we do and what we know.

I am JD. I love what I do, and so will you!

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