Only measure what educates you - anything else is akin to measuring the amount of days since the last dinosaur sighting.

Only measure what educates you!

Last night I was reminded of a workshop on Performance Indicators in LEAN and AGILE which I did several years ago for a consulting agency that was doing a pilot project for the British NHS. The major challenge which many companies struggle with is that most of the KPI’s are designed to look good. To …

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