A journey through the mindsets of Agile Teams and the influence of personal preferences.
Customer Focus is at the core of Agile and should be the main driver of actions by Agile Teams. Unfortunately, that is not always the case and the influence of personal preferences in the decision-making process is much higher than we realize.
With two simple exercises, we will make the participants aware how strongly influenced they are by personal preferences and external influences without even realizing it. Personal preferences are as human as the need to sleep but they become a challenge when they dilute our perception customer preferences and desires.
Research shows that this happens significantly more than we think it does, and Agile Teams are no exception to that. In fact, most Agile Teams tend to be even more sensitive to seeking confirmation of their own preferences with all good intentions. The Human Element in Agile clearly demonstrates our bias driven by our own personal preferences and how we can work on developing a mindset which makes us less sensitive to our own desires when deciding what is best for our customers.
About Dr. ir Johannes Drooghaag
Dr. ir Johannes Drooghaag, commonly known as JD, started his career in Applied Information Technology and quickly realized that the development and complexity of technology outpaces the development of our understanding of technology.
Working based on the principal that we don’t have to understand the bits and bytes to use technology, but we must understand how to use it optimal and secure, Johannes developed a wide range of consulting services, training programs, keynotes and workshops to allow people and organizations to do just that: embrace technology in the optimal and secure way. The Human Element in Cyber Security, The Human Element in Agile and Cyber Security for Road Warriors (and Couch Potatoes) are examples of these programs.
Working as consultant, trainer and speaker with clients and partners around the globe, the mission is crystal clear. Bridge the gap between what we do and what we know.
I am JD. I love what I do, and so will you!