People Development

If Your People Are Miserable, You’re Doomed

When entrepreneurs start new companies, they typically imagine that creating great products is the most assured route to success. Rarely, though, is that the case. Once companies get beyond a certain size, the most crucial factor is keeping people happy so that the firm retains its human capital. Employees aren’t interchangeable, even if they seem …

If Your People Are Miserable, You’re Doomed Read More »

Why Customer Experience Is Crucial In The Digital Age

Running a business in 2020 is vastly different from running a business in 2000. In just two decades, the technological advancements that we have seen have been mindblowing. The emergence of cloud storage, user metrics data, search engine optimization, and social media have made creating a money-making venture a more digital process. In the midst …

Why Customer Experience Is Crucial In The Digital Age Read More »