Leadership

modern buildings under constructions in city

The Devil is In The Construction Detail

The construction industry is one of the most dangerous sectors, recording 20% of worker fatalities. One out of five work-related deaths happens in the building sector. Health and safety measures have come a long way since the iconic lunch atop a skyscraper photo from 1932 during the construction of the Rockefeller Center in Manhattan.  Nevertheless, …

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If Your People Are Miserable, You’re Doomed

When entrepreneurs start new companies, they typically imagine that creating great products is the most assured route to success. Rarely, though, is that the case. Once companies get beyond a certain size, the most crucial factor is keeping people happy so that the firm retains its human capital. Employees aren’t interchangeable, even if they seem …

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Why Customer Experience Is Crucial In The Digital Age

Running a business in 2020 is vastly different from running a business in 2000. In just two decades, the technological advancements that we have seen have been mindblowing. The emergence of cloud storage, user metrics data, search engine optimization, and social media have made creating a money-making venture a more digital process. In the midst …

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How Construction Businesses Can Recover Post-COVID-19

How Construction Businesses Can Recover Post-COVID-19

Start your engines because the world of business is returning. Countries around the world have decided to lift the lockdown in their respective nations, which means you need to get back to work. But as a construction company, how do you recover from COVID-19 and the lockdown? It’s so vital that you have a formulated …

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How Will You Give Your Reputation a Signal Boost?

How Will You Give Your Reputation a Signal Boost?

Professionals like lawyers, accountants and all kinds of consultants either survive or thrive based on the strength of their reputation. But when you’re in your early years, and don’t have a substantial track record behind you, establishing your reputation can be challenging- no matter how impressive your skills, knowledge and expertise may be. In the …

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Only measure what educates you - anything else is akin to measuring the amount of days since the last dinosaur sighting.

Only measure what educates you!

Last night I was reminded of a workshop on Performance Indicators in LEAN and AGILE which I did several years ago for a consulting agency that was doing a pilot project for the British NHS. The major challenge which many companies struggle with is that most of the KPI’s are designed to look good. To …

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